Murray Hill National is committed to the protection and safeguarding of personal data collected from persons who participate in our research studies, whether:
- Consumers relating to your opinions on products or services.
- Patients relating to health information.
- Business individuals or entities relating to business information.
We deploy robust data privacy systems and practices to ensure your research data and your personal data are respected and protected. Murray Hill National respects the privacy of respondents and individuals who respond to electronic information requests. Your contact information and other demographic information are added to our database when you register on our website. We will contact you when we have a market research study for which your data indicates you will qualify. Your privacy is important to us. Participating in research with Murray Hill National is a voluntary and constitutes an independent contractor relationship, not an employment relationship.
No resale or redistribution
To protect the confidentiality and identity of people in our database, Murray Hill National does not resell or redistribute information linked with your personal identification, to anyone outside the company, without your expressed permission.
Additionally, Murray Hill National complies with all market United States research industry codes and standards as well as all relevant federal and state laws concerning privacy including, but not limited to, the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), the Child Online Privacy and Protection Act (“COPPA”), the General Data Protection Regulation (“GDPR”) (Regulation (EU) 2017/679 and the recently enacted California Consumer Privacy Act (CCPA).
Information we collect:
The information Murray Hill National collects on its website helps us recruit you to participate in a paid market research study on behalf of one of our clients. The data you enter helps our clients implement research processes to improve their products and services. When you register to participate in a research study sponsored by Murray Hill National, here are some examples of the information we may collect. Note we may change the questions asked from time to time.
- phone number,
- health insurance status,
- medicines used,
- products used by members of the household,
- the ages of people in the home,
- auto vehicles of family,
- leisure activities,
- financial activities.
Murray Hill National uses the information you provide to determine if your profile meets the criteria of our research project. When projects arise in which your profile meets the initial criteria, we will contact you and ask additional screening questions, which will help us better match what our clients need.
Our website uses a technology called a “cookie,” which is a piece of information that our webserver sends to your computer when you access a website. Then, when you revisit our Site, our server will detect whether you have one of our cookies on your computer. “Cookies” help us provide additional functionality to the Site and help us analyze site usage more accurately.
Information collected is typically retained for ten years from the date of your last participation but can vary based on obligations within our research projects. Our websites archive the personal information we collect using industry-standard encryption. Additionally, we have put in place industry standard physical, electronic, and managerial procedures to help safeguard the information we collect.
The Murray Hill National website is not intended for individuals under 18. We do not collect personally identifiable information from any person we know is an individual under 18 without explicit parental or guardian consent.
SMS and Phone Calls
By registering on our website and providing your wireless phone number, you agree and acknowledge that Murray Hill National and its clients may call and send text messages to your wireless phone to schedule a market research project or related purpose. You acknowledge that this consent may be revoked, by you, at any time, but until then, you may receive calls and text messages from Murray Hill National and its clients to your wireless number.
Will Not Sell Your Personal Information
Your information is safe with us. Murray Hill National will not sell, distribute, or otherwise release personally identifiable information it collects to a third party unless it is a necessary component of research you have agreed to participate in.
When Murray Hill National recruits you to participate in a research project, the process involves scheduling you to meet on a specific date and time. In these instances, when you speak with one of our recruiters, we may share information with our client. In this case, we have a data protection agreement in place with the recipient of your data to ensure they adhere to information security standards.
Notwithstanding the preceding, if it becomes necessary by law or legal process for Murray Hill National to disclose your personal information, we may do so upon a determination that such disclosure is legally required. In addition, if Murray Hill National reorganizes, merges, or gets sold to another entity, we may transfer any personal information to the relevant third party.
Transparency and the right to information
Privacy rights under GDPR and CCPA
Through this policy, we explain how we use and share your information. However, if you have questions or need additional information, you can contact us at any time.
Right to withdraw your consent at any time
After we process your personal data, you have the right to withdraw it at any time based on your consent.
Right to object at any time
You have the right to object at any time to receiving marketing or promotional materials from us by either following the opt-out instructions in commercial emails or by contacting us. You also have the right to object to any processing of your personal data based on your specific situation. In the latter case, we will assess your request and provide a reply in a timely manner, according to our legal, ethical, and contractual obligations.
Some non-marketing communications are not subject to general opt-out, such as communications about transactions and disclosures to comply with legal or ethical requirements.
Right to data portability
You have the right to your own personal data portability by contacting us.
Right not to be subject to an automated decision, including profiling
We do not make automated decisions using your personal data that may negatively impact you.
Right to lodge a complaint with a supervisory authority
If you consider that the processing of your personal data infringes your privacy rights according to the European Privacy Regulation, you have the right to lodge a complaint. Check with a supervisory authority in the member state of your habitual residence, place of work, or place of the alleged infringement.
Visits from outside the United States
If you visit our Site from outside the United States, please be aware that your information will be transferred to and stored, and processed in the United States where our servers are located and our central database is operated.
You will not get discriminated against for exercising any of the privacy rights conferred to you by law. From time to time, we may send you notices. We may also send you announcements of the latest news, products, and availability of upcoming research projects. Please notify us if you would like to unsubscribe from our database and no longer wish to receive calls or emails about upcoming focus groups.
Murray Hill National
8390 LBJ Freeway
Dallas, TX 60601
Murray Hill National reserve the right to change our policy at any time by providing updated information on this page. This policy was last modified on February 21, 2022